The Cutting Edge
Commonwealth Oil manufactures and markets coolants, lubricants, biodegradable products, food grade lubricants and other commodity oils. Based in Harrow, Ontario, Canada, you can read more about us at www.commonwealthoil.com.
Home page: http://www.commonwealthoil.com
Posts by The Cutting Edge
Happy Birthday Maxine!
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Maxine Watters is celebrating her birthday today!
To wish Maxine a Happy Birthday, you can e-mail her at mwatters@commonwealthoil.com.
Happy Birthday Max!
Happy Family Day!
0Today is Family Day in Ontario, a new recognized Holiday. Commonwealth Oil will be closed, and re-open tomorrow, February 21, for regular business. We apologize for any inconvenience.
Happy Family Day to all, take a moment and appreciate them today!
Commonwealth Oil Sponsors 5th Annual Steel Tube + Pipe Conference
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Technical Sales Brian Lowe, VP of Marketing & Sales for Wallover Company, Bill Percy, and Jody Early attended the 5th Annual Steel Tube + Pipe Conference held at the JW Marriott Hotel in Houston, Texas earlier this month. This conference is an information gathering and networking event for individuals involved in the steel tube and pipe industry, and allows an outlet for discussing issues directly related to their businesses.
Topics covered included: Opportunities and Vision for the Future Concerning Gas and Oil Shale, Current Vision of the Industry, Flat Rolled Suppliers Perspectives, Distributors of Pipe and Tube, Welded Tube of Canada Spotlight, Seamless Tube Spotlight, Safety and Technology, Economy, Line Pipe, International markets outlook and a focus on international mills.
Commonwealth Oil was a gold sponsor at this event, and had the opportunity to mingle with members of the Steel Tube, Pipe and OCTG world which we supply Tube Mill Coolants, Rust & Corrosion Inhibitors and other Metalworking Fluids.
The event is hosted by the American Metal Market (AMM), a popular news outlet for the Steel Tube + Pipe industry. For more information on the AMM, please visit www.amm.com. For more information on the event, feel free to contact Brian Lowe, blowe@commonwealthoil.com or Bill Percy, billp@wallover.com.
Following Fred
0Fred is enjoying his new found freedom as Maxine’s pool boy by traveling with his wife Cathy this week. They are in Captiva Florida, and happened to run into Fred’s beloved wooden statue, Joe’s cousin outside of a restaurant at the end of Sanibel Island.
Our New Logo
0Here is Commonwealth Oil’s new logo, as most of you have heard- Commonwealth Oil is now owned by Wallover Company. For more information on Wallover, please visit their website by clicking here.
We are so excited to welcome the Wallover family to the Commonwealth Oil family and welcome any questions you have about how this may affect your relationship with us (there are no plans to change anything).
If you have any questions, please contact Maxine Watters, mwatters@commonwealthoil.com.
How to Make a Cold-Call: Step by Step Guide
0Here’s a step-by-step guide as told by Geoffrey James, Sales Machine.
1. Introduce yourself. When you get through to a prospect, say:
You: Hello [prospect's first name], this is [your name] from [your company] …
2. Obtain permission to continue. Without waiting for the prospect to respond, immediately ask the following question:
You: … Have I caught you in the middle of something?
So, the whole opener should sound like: “Hello, Jim, I’m John Doe from Acme. Have I caught you in the middle of something?” Exactly like that.
In most cases, the prospect will respond one of three ways:
- “It’s always a bad time, but what’s this all about?”
- “No, this is not a bad time. What can I do for you?”
- “I’m in the middle of something. Call me later this afternoon.”
If you get the third response, go to Step 3.
Otherwise, skip Step 3 and proceed directly to Step 4.
3. Reschedule the conversation. If you get that last response, say:
You: Thanks, I’ll call you then.
Make a note in your calendar to call again at that time. Call back at the time that you committed to do so. If your prospect answers the phone, proceed to Step 4.
However, if when you call back, you land in voicemail, leave this message:
You: Joe, you asked that I call you around this time, but it looks like you’re out. Call me at XYZ number, but if I don’t hear back from you by this Friday, I’ll call you on Tuesday.
Then call back when you said you would. When you get finally through, proceed to Step 4.
4. Continue the conversation. If in Step 2 you got one of the first two responses, say:
You: I know I’m calling you out of the blue, but sometimes if I don’t know anyone at the company I’m calling, this is the only way to develop a relationship. All I want to do right now is quickly introduce myself, my firm, and my offering.
As I mentioned, I’m with [your company] and we help companies [what your company does] and I was wondering how to best position myself to determine if our product may be a fit for you?
Most of the time, the prospect will either continue the conversation or point you at somebody who is more appropriate. In either case, you’ve successfully made the cold call and are moving the sale forward. Congratulations!
Your next step, of course, is to qualify the lead to confirm whether or not this is a real opportunity.
Happy Birthday Kevin!
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Quality Control Technician, Kevin Bryon celebrated his Birthday today!
Happy Birthday Kevin! To send Kevin your Birthday wishes, you can e-mail him at kbryon@commonwealthoil.com
Notice about Michele
0To our valued Friends,
It is with sadness that we inform you that our Lab Manager, Michele Breault passed away on Saturday, January 7, after a 2 year battle with cancer. We wanted to let you know, as many of you have had a direct relationship with her and continued to ask about her throughout the two past years.
Michele started at Commonwealth Oil in 2003, and since then has become a dear friend to myself and the rest of the staff, distributors and suppliers. Michele will always be remembered as a brilliant chemist and the ultimate friend who maintained real integrity in everything she did.
Having traveled and lived throughout the US, China, Czech Republic, France, Germany, the Middle East and Puerto Rico, Michele was truly a remarkable woman. Among her accomplishments was raising her son Braedan as a single-mother and making a home for them in Windsor, Ontario surrounded by her tight knit family.
Michele will always be remembered as a person of contradictions. She was bull headed. She would fight with anyone (even me!) when she thought she was right, yet completely dedicated, always doing what was best for the company, even coming to work after her many chemo appointments. She was blunt, calling a spade a spade, yet incredibly sweet, shedding a tear if you told her a sad story. Even at the end Michele cried when she learned a young child had died in the same hospital room as her. She faced her illness with the same courage and determination as she lived her life. She would not ask for help and had a hard time accepting it when it was given.
We had asked, this past summer, that you help us send Michele & Braedan to Disneyland, and we were completely over-whelmed with the response we received. Braedan will always be able to cherish the memory of his first trip to Disneyland with his mother and none of us will ever be able to forget her face the day before she left. She was glowing! Thank you again for your generosity.
It has not be easy saying goodbye to Michele, she has been a big part of my life for the past eight and a half years; I can truly call her family. To view Michele’s obituary, please click here.
We appreciate your prayers and thoughts during this difficult time and welcome any memories you’d like to share about Michele. Neither you or I will meet many in your lifetime quite like her. I will always remember Michele with a smile or a funny story about her versus sadness. We are so blessed that she was such a big part of our lives.
Sincerest regards,
Fred Herdman
Welcome WestPier Marine & Industrial Supply
0Commonwealth Oil is pleased to announce a new distributor. WestPier Marine & Industrial Supply, located in Port Colborne is also a member of the Indica Group.
Welcome WestPier! To learn more about them, click here.
Thank You for A Wonderful 2011- Welcome 2012!
0Everyone at Commonwealth Oil would like to thank our distributors and friends for a successful 2011- we are so excited for 2012 and want to thank you for your continued support.
We hope you had a very blessed Christmas, and a wonderful and safe New Year.
Here is a few photos from our Christmas Party:
